Why Choose RM Assist?
The complete property insurance repair solution — on your side from day one
When your property is damaged, you need more than just a contractor — you need an expert advocate who will manage your claim, fight for your full entitlement, and restore your property to the highest standard. That's exactly what RM Assist delivers.
The RM Assist Difference
8 Reasons to Choose Us
No Cost to You
Our service is completely free to policyholders. We are remunerated directly through the insurance claims process — so you get expert support at zero cost to yourself.
We Work for You, Not the Insurer
Unlike loss adjusters appointed by your insurer, we act solely in your interest. We fight to ensure you receive the full settlement you are entitled to under your policy.
Vetted Contractor Network
Every contractor in our network is fully qualified, insured, and independently vetted. We only work with tradespeople who meet our strict standards for quality and professionalism.
24/7 Emergency Response
Property damage doesn't keep office hours. Our emergency line is staffed around the clock, and we can mobilise contractors to your property within hours of your call.
End-to-End Claims Management
From the first call to the final inspection, we manage every aspect of your claim. You have a single point of contact throughout — no chasing multiple parties.
One-Year Workmanship Warranty
All restoration works carried out through our network are backed by a minimum one-year workmanship warranty, giving you complete peace of mind after completion.
All Trades Under One Roof
From structural engineers and roofers to electricians, plumbers, and decorators — we coordinate every trade required to restore your property, with no gaps and no delays.
Dedicated Support Throughout
Your dedicated claims manager keeps you informed at every stage. We handle all communication with your insurer, loss adjuster, and contractors so you don't have to.
Simple & Stress-Free
How the process works
Contact Us
Call our 24/7 emergency line or submit an enquiry online. We'll take the details of your claim and arrange an immediate response.
Assessment & Survey
Our specialist assessors visit your property to document all damage thoroughly — including hidden damage that insurers often overlook.
Claim Submission
We prepare and submit a comprehensive claim on your behalf, supported by detailed evidence and professional reports to maximise your settlement.
Works Commence
Once approved, our vetted contractors begin restoration works. We manage the full programme, coordinating all trades to minimise disruption.
Final Inspection
We carry out a thorough quality inspection before sign-off, ensuring all works meet our standards and your property is fully restored.
No cost to you
Our entire service is funded through the insurance claims process. You pay nothing.
What Our Clients Say
Trusted by property owners across the UK
"RM Assist took complete control of our claim after a serious house fire. They dealt with the insurer, organised all the contractors, and kept us updated throughout. We couldn't have managed without them."
David & Helen P.
Leeds · Fire Damage Restoration
"After flooding caused extensive damage to our ground floor, RM Assist were on site within a few hours. The whole process — from drying out to full redecoration — was handled seamlessly. Exceptional service."
Mark T.
Bristol · Flood Damage Restoration
"I was dreading dealing with the insurance company after storm damage to our roof. RM Assist handled everything and got us a far better settlement than I expected. Highly recommended."
Sandra W.
Manchester · Scaffolding & Roofing
Our Standards & Accreditations
Ready to make a claim?
Contact our team today for a free, no-obligation consultation. We're available 24 hours a day, 7 days a week.